RICK OWENS may collect information that you provide directly, information related to your order, and limited technical information connected to your use of our website.

• Contact details, such as your name, email address, billing details, and delivery details.
• Order information, including purchased items, order number, order status, and customer service requests.
• Account information, if you create or use a customer account on our website.
• Communication details when you contact RICK OWENS by email or through a contact form.
• Website activity data, such as pages viewed, device information, browser type, and general usage data.

RICK OWENS uses customer information to operate the store, process orders, provide customer support, improve the website experience, and communicate with customers when needed.

• To process and manage orders, payments, confirmations, and related order updates.
• To provide support for orders, shipping, returns, exchanges, product questions, and account help.
• To help prevent fraud, unauthorized activity, misuse, or security issues.
• To improve website performance, navigation, product presentation, and customer experience.
• To send marketing emails when you subscribe or otherwise agree to receive them.

When you place an order with RICK OWENS, we use the information you provide to confirm your order, arrange fulfillment, manage customer communication, and handle support requests connected to your purchase.

Please make sure your order, contact, and delivery information is accurate so we can process your request correctly.

RICK OWENS accepts payments through PayPal, Stripe, and Credit Card payment options. Payment information is processed by the applicable payment processor used at checkout.

RICK OWENS does not use this policy to claim that full card details are stored directly by the store. Payment data is handled as needed to authorize, complete, refund, or review a transaction.

RICK OWENS uses cookies and analytics-related tracking to support website functionality, understand site performance, remember certain preferences, and improve the customer shopping experience.

• Essential cookies help the website function properly, including cart and checkout features.
• Performance and analytics tools help us understand how visitors use the website.
• Preference cookies may help remember certain settings or shopping interactions.
• You can manage cookie preferences through your browser settings where supported.

If you subscribe to RICK OWENS email marketing, we may use your email address to send promotional messages, product updates, store news, or shopping-related content.

You can unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting customer support at [email protected].

RICK OWENS may share limited information with service providers that help operate the website, process payments, fulfill orders, provide customer support, manage communications, detect fraud, or improve store performance.

Service providers are only given information needed to perform their services for the store.

RICK OWENS uses reasonable administrative, technical, and organizational measures intended to help protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.

No online transmission or storage system can be guaranteed to be completely secure, so customers should avoid sending unnecessary sensitive information through email or contact forms.

RICK OWENS keeps customer information for as long as needed to provide services, process orders, respond to support requests, maintain business records, meet operational needs, and comply with applicable obligations.

When information is no longer needed, it may be deleted, anonymized, or retained only as necessary for legitimate store operations.

Depending on where you live, you may have rights related to your personal information. These rights may include requesting access, correction, deletion, restriction, or a copy of certain information.

• You may ask what personal information RICK OWENS holds about you.
• You may request correction of inaccurate customer information.
• You may request deletion of certain personal information, subject to order, security, and recordkeeping needs.
• You may opt out of marketing emails at any time.

RICK OWENS does not intentionally collect personal information from children. If you believe a child has provided personal information to our store, please contact us so we can review the request.

If you access RICK OWENS from outside the country where our store systems or service providers operate, your information may be processed in locations that may have different data protection rules than your location.

By using the website or placing an order, you understand that information may be processed as needed to provide store services.

RICK OWENS may update this Privacy Policy from time to time to reflect changes in store operations, website features, legal requirements, or privacy practices.

The “Last updated” date near the top of this page shows when this policy was most recently revised.

If you have questions about this Privacy Policy or want to make a privacy-related request, contact RICK OWENS at [email protected].

Please include enough detail for us to understand and review your request.